Our Terms and Conditions – What You Need to Know

Your poinjitu account is governed by these terms from the moment you confirm signup. We require accurate personal information — full name, date of birth, address — so we can verify identity and process withdrawals without delay. Deposits via DANA, OVO, GoPay and QRIS are instant,

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   and we keep a record of every transaction in your account history. Withdrawals depend on local law and our verification process; once cleared, funds return to the payment method you used. You hold responsibility for account access and all activity under your login. We reserve the

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   right to suspend or close accounts that breach these terms, including attempts to circumvent regional access rules or use multiple accounts. Disputes are resolved through our support team first; escalation paths are set out in our contact section below.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.